(310) 787-7373 sales@esdproduct.com

Terms & Conditions

Welcome to the Esdproduct.com website and mobile application owned and operated by Interstate Group Inc., d/b/a Esdproduct.com (“Esdproduct.com,” “we” or “us”). The Esdproduct.com website and mobile application, together with the content, software, services, and functionality offered on or through the website and mobile application, are collectively referred to as the “Esdproduct.com Property” in these Terms and Conditions. Including any and all terms, conditions, and policies specified on any Esdproduct.com packing slips, invoices, and on the Esdproduct.com Property (collectively, the “Terms”).

The Esdproduct.com Property offers industrial and electronic supplies to help keep your business running. We make the Esdproduct.com Property available to you subject to your agreement to these Terms. The purchase of products and services available through the Esdproduct.com Property or through various authorized online platforms such as (Amazon as a reseller of Esdproduct.com products (item must state sold by Amazon) or Esdproduct.com’s Amazon store, Digi-Key, Fastenal and any other third party specified on www.Esdproduct.com, collectively, “Online Platform Partners”) is subject to additional terms and policies as may be specified by the Online Platform Partners. You should review those terms and policies before making a purchase. These Terms (including all documents, policies, conditions and notices) referenced in these Terms and on the Esdproduct.com Property) are collectively referred to as the “Agreement.” In this Agreement, the words “include” and “including” will not be construed as terms of limitation.

The Agreement is a legally binding contract between you and Esdproduct.com. By accessing the Esdproduct.com Property in any way, including, without limitation, browsing the Esdproduct.com Property, using any information contained on or in the Esdproduct.com Property, creating a User Account (defined below), and/or submitting information to Esdproduct.com, you agree to and are bound by this Agreement, including, but not limited to, conducting transactions electronically, disclaimers of warranties, damage and remedy exclusions and limitations, and a choice of California law, and subject to exclusive venue in Los Angeles County.

Our collection and use of personal information in connection with your access to and use of the Esdproduct.com Property, whether or not you are a registered user, is described in our Privacy Policy.

ORDERING

When you make a purchase through Esdproduct.com or through its Online Platform Partners, such sale is subject to these Terms. Should you make a purchase through one of our Online Platform Partners, depending on whether the item is being shipped directly from Esdproduct.com (which will be subject to these Terms if provided a Esdproduct.com packing slip or invoice), or directly from the Online Platform Partner, you may be subject to the terms, conditions, and policies specified by such Online Platform Partner and such terms may supersede and override these Terms and any and all customer service related issues will be handled by such Online Platform Partner. If you are unsure as to what Terms apply, please review the terms provided by such Online Platform Partner where you are making such purchase. Please note that Esdproduct.com does not authorize any third-party sales or reselling other than directly through its website or through its Online Platform Partners. Any reselling after purchasing from Esdproduct.com or Online Platform Partners is expressly prohibited and may only be allowed if expressly authorized in writing by Esdproduct.com.

With respect to your purchase, we will do everything possible to process your order on the same day received, and if the product is in stock, ship immediately thereafter. We strive to provide the best quality products at the fastest speeds. In addition, we refuse the right to cancel or not process any order and refuse service to any customer at our sole discretion.

Our minimum order is $50.00 USD but may be modified at Esdproduct.com’s sole discretion at any time. Orders below that amount may be subject to a minimum $10.00 service charge added to them or as otherwise specified by Esdproduct.com upon purchase. International orders have a minimum purchase amount of $1,000.00 USD but may be modified at Esdproduct.com’s sole discretion at any time. All purchases made through the Esdproduct.com Property will reflect the name “Interstate Group, Inc.” on your credit card statement, so please review carefully.

All purchases through the Esdproduct.com Property will be subject to these Terms.

RESELLERS

Third party reselling of any Esdproduct.com products is expressly prohibited unless Esdproduct.com has authorized such reseller in writing. Any third party sales is subject to Unauthorized Dealers and Online Retailers Policy found on the Esdproduct.com website and these Terms. Please be careful not to purchase any Esdproduct.com branded items from an unauthorized reseller or anyone not in compliance with Esdproduct.com’s Terms or the Unauthorized Dealers and Online Retailers Policy – such products are not deemed approved by Esdproduct.com and are not considered authentic since Esdproduct.com cannot stand behind such purchase in any way.

PRICE & DELIVERY

We will be pleased to quote you competitive pricing on larger quantities or specialty items not mentioned on our website at our sole discretion and such quote and/or pricing may be subject to change at any time at Esdproduct.com’s sole discretion. All price quotations are valid for 5 days unless otherwise specified by Esdproduct.com. Clerical errors are subject to correction at Esdproduct.com’s sole discretion.

PAYMENT TERMS

Purchases can be made by check and credit cards, unless credit is approved by Esdproduct.com in its sole discretion and subject to Esdproduct.com’s credit requirements. For an open account, please send us banking information plus three credit references and any other documentation that may be requested by Esdproduct.com. Invoice payments are due within thirty days from the date of the invoice. No statement will be issued unless expressly requested in writing, but Esdproduct.com reserves the right not to provide one. For all online orders, your credit card will be charged upon checkout and your credit card statement will indicate “Interstate Group, Inc.”

OTHER INFORMATION

Taxes will be added to each invoice unless you have specified that the product is for resale and have provided us with a completed and signed resale card and if such resale has been approved by Esdproduct.com in writing and subject to the Terms. A minimum $5.00 handling charge to cover shipping materials and processing applies to all orders, which will be added to the freight charges shown on your invoice – such fee may be subject to change at Esdproduct.com’s sole discretion.

CANCELLATIONS

Orders for special or custom products or for items not ordinarily stocked may not be cancelled or returned without our Esdproduct.com’s prior written consent. Such cancellations, if approved by Esdproduct.com may be subject to a minimum cancellation or a re-stocking charge of 15 percent or more at Esdproduct.com’s sole discretion.

TRANSPORTATION

All shipments, are generally F.O.B.,Torrance, California but we may ship from other warehouses at our sole discretion. However, the transfer of ownership occurs at Torrance, California upon pickup by the shipping carrier. As a result, Common Carriers require you to report any damage caused during shipment immediately to them for prompt processing of any claims and such damage must be handled between you and your shipping carrier. All orders are shipped via commercial carriers. In order to best serve our customers, we also allow you to ship on your shipping account. Esdproduct.com does not take any responsibility for any errors or mishandling of your shipping number and will not be subject to any fees associated with such shipment.

DISCREPANCIES AND RETURNS

Esdproduct.com considers all purchases to be final upon purchase. It is important that if there are any discrepancies in a shipment, whether it be quantity, price, part number, or product size variation, it must be reported NO LATER THAN 3 BUSINESS DAYS FROM RECEIPT OF THE SHIPMENT. Esdproduct.com assumes that the merchandise was received in accordance with the packing slip unless we are notified within the 3 business days. Any exchange based on such size variance shall be subject to Esdproduct.com ’s approval and inspection. Please note that there may be a variance in size in all of our products – Esdproduct.com cannot guarantee every product will be exactly to the specified size. Prior to returning any merchandise, please call our customer service department for an RMA (Return Material Authorization) number. RMAs will be provided on a case by case basis and are subject to Esdproduct.com ‘s prior written approval. Upon Esdproduct.com ’s review and in the event a defect is not determined based on Esdproduct.com ’s policy and sole discretion, an exchange may be granted. However, the Customer may incur additional fees which includes re-stocking fees, freight, etc. Under no circumstances will we accept returns after the 3rd business day of shipment. Returned product must be in original packaging, unused, undamaged, and in saleable condition. Esdproduct.com shall have no responsibility for Customer’s failure to review and analyze products upon receipt in a timely manner.

TRADEMARKS AND INTELLECTUAL PROPERTY

Esdproduct.com has invested a great deal into its brand with being in business for over 30 years. We have a registered trademark and continue to enforce our brand, logos, intellectual property, trademarks, and trade dress, Worldwide. Use of our trademarks, logos, trade dress, color scheme, or any intellectual property on the Esdproduct.com Property or identifying Esdproduct.com is expressly prohibited and must not be used without prior written consent from Esdproduct.com. Any modification of our labels, logos, brand, and our intellectual property is a violation of our intellectual property rights and will be subject to enforcement. We reserve the right to revoke any authorized use of our intellectual property at any time at our sole discretion. Our Unauthorized Dealers and Online Retailers Policy exists not only to protect our consumers from unauthentic products, but also for the protection of our intellectual property rights and our brand. Our brand is trusted by the biggest companies and organizations in the World and therefore we must ensure our intellectual property rights are honored at all times.

WARRANTY DISCLAIMER AND WAIVER FOR SERVICES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE EXPRESS WARRANTIES SET FORTH IN THESE TERMS ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AND ESDPRODUCT.COM DISCLAIMS, AND BUSINESS CUSTOMER WAIVES, ALL OTHER WARRANTIES FOR SERVICES AND SALES, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY. THE WARRANTIES SET FORTH IN THIS SECTION II ARE EXPRESSLY CONDITIONED UPON THE USE OF THE SERVICES FOR THEIR INTENDED PURPOSE AND SHALL NOT APPLY TO SERVICES WHICH HAVE BEEN SUBJECT TO MODIFICATION BY BUSINESS CUSTOMER OR ANY THIRD PARTY.

LIMITATION OF LIABILITY

ESDPRODUCT.COM AND ITS THIRD-PARTY PROVIDERS EXPRESSLY DISCLAIM ANY LIABILITY FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES IN THE PERFORMANCE OF SERVICES OR SALES. THE LIABILITY OF ESDPRODUCT.COM OR ANY THIRD-PARTY PROVIDER PERFORMING SERVICES OR SALES IN ALL CIRCUMSTANCES IS LIMITED TO, AND SHALL NOT EXCEED, THE PURCHASE PRICE FOR THE PERFORMANCE OF THE PORTION OF SERVICES THAT GIVES RISE TO ANY PARTICULAR LIABILITY.

INDEMNIFICATION

You as the customer shall defend, indemnify and hold harmless Esdproduct.com, its third-party providers, and their respective officers, directors, employees, subcontractors and agents (each individually, an “Indemnified Party”) from and against any and all claims, suits, liabilities, damages, settlements, charges, taxes and any other losses or expenses (including reasonable attorneys’ fees) (collectively “Liabilities”) for physical injury to, illness or death of, any third party regardless of status and damage to or destruction of any tangible property which the third party may sustain or incur, to the extent such Liabilities relate to the services. In any action, suit or proceeding brought against an Indemnified Party by reason of any such claim as specified above, you as the customer shall resist and defend such action, suit or proceeding by counsel of your choice, at your sole expense.

LITERATURE

This Buyer’s Guide contains only a portion of the many quality products manufactured by our suppliers. If you desire a vendor catalog, data sheet or other product information, please call and we will be glad to provide it to you.

EXPORT

Subject to Esdproduct.com’s Terms and any other policies, export shipments of our products can be made anywhere in the world, except to countries prohibited by U.S. law. Please call us for further assistance or if you would like our catalog sent to your overseas facilities.

MODIFICATION OF TERMS

Esdproduct.com’s acceptance of any order is subject to your assent to the Terms and any other terms, conditions, and policies on the Esdproduct.com Property. Such Terms will supersede any and all terms provided by you or included in any of your purchase documentation, including purchase orders and your purchase of Esdproduct.com products will at all times only be governed by these Terms and Esdproduct.com’s policies. Your assent to these terms and conditions shall be presumed from your receipt of Esdproduct.com’s acknowledgment, or from your purchase or acceptance of all or any part of the products ordered. No additions or modifications of Esdproduct.com’s terms and conditions by you shall be binding upon Esdproduct.com, unless agreed to in writing by an authorized representative of Esdproduct.com. If a purchase order or other correspondence submitted by you contains terms or conditions contrary or in addition to the terms and conditions contained herein or in Esdproduct.com’s acknowledgment, Esdproduct.com’s fulfillment of any such purchase order shall not be construed as assent to any of the terms and conditions proposed by you, and will not constitute a waiver by Esdproduct.com of any of the terms and conditions contained herein or in Esdproduct.com’s acknowledgment. Esdproduct.com reserves the right to accept or reject any order at its sole discretion without reason. Esdproduct.com reserves the right to limit the total quantity of items purchased per order and the number of individual orders placed by you per day.

GOVERNING LAW AND LIMITATIONS

The rights and obligations of the parties under these terms and conditions shall not be governed by the provisions of the 1980 United Nations Convention of Contracts for the International Sale of Goods or the United Nations Convention on the Limitation Period in the International Sale of Goods. Rather, these Terms shall be governed by the laws of the State of California, U.S., including its provisions of the Uniform Commercial Code, but excluding its conflict of law rules. Notwithstanding the foregoing, any legal action by Customer with respect to any transaction must be commenced within six (6) months after the cause of action has arisen.

ASSIGNMENT

You may not assign any order, or any interest therein, without the prior written consent of Esdproduct.com. Any actual or attempted assignment without Esdproduct.com’s prior written consent will entitle Esdproduct.com to cancel such order at its sole discretion. The Terms herein or any rights obtained from a purchase of a Esdproduct.com product is non-transferable and is not any resale of any items is not authorized and subject to the Terms herein.

NO THIRD PARTY BENEFIT

The provisions stated herein are for the sole benefit of the parties hereto, and confer no rights, benefits or claims upon any person or entity not a party hereto.

WAIVER, CHOICE OF LAW AND VENUE

The failure of Esdproduct.com to assert a right hereunder or to insist upon compliance with any term or condition will not constitute a waiver of that right or excuse any subsequent non-performance of any such term or condition by Esdproduct.com. All transactions shall be governed by the laws of the State of California, excluding its conflict of law rules, and to the extent allowed under these terms and conditions, both Esdproduct.com and you as the customer agree that venue shall be proper either in the state courts in Los Angeles County, California or the federal courts for the Southern District of California.

COMPLETE AGREEMENT

The terms and conditions in: (i) Esdproduct.com’s forms; (ii) acknowledgments; (iii) quotations; (iv) invoices; (v) web sites; (vi) catalogs; (vii) packing slips, (viii) Bills of Lading, and (ix) extension of credit are incorporated herein by reference, and constitute the entire and exclusive agreement between you and Esdproduct.com. For the avoidance of doubt, these Terms and any and all Esdproduct.com policies will supersede any customer purchase order terms and any and all terms provided by customers when purchasing Esdproduct.com products.

AUTHORIZATION

You represent that any person accepting these Terms on your behalf is authorized to do so and that all of your employees and representatives who access the Esdproduct.com Property or any other Esdproduct.com owned and operated website or application on your behalf or otherwise purchase products from Esdproduct.com your behalf has the legal right, and is duly authorized, to make such purchases and further authorized to enter into agreements relating to the purchase of products or services or to obtain pricing or discounts from Esdproduct.com on your behalf. You agree to indemnify and hold Esdproduct.com harmless against any breach of this representation.